Internal helpdesk agent for IT and policy questions in Teams or Slack
Staff ask IT and policy questions in Teams or Slack; answers from your documents, tickets when needed.
"How do I reset my password?" "How many leave days do I have?" Internal questions interrupt the same few people all day. This agent answers staff questions about IT and policies in Teams or Slack, from your own documents, with a link to the source. When it can't answer, it opens a ticket. It respects document permissions and never guesses. A monthly report shows which questions need better documentation.
Time saved
5 hours per week
Repeat questions to IT and HR
Delivery
From 12 days
Works with
Ideal for
What you get
- Working automation in your own accounts
- Documentation
- Video walkthrough
- Run log, error alerts and a monthly report
- One week of close monitoring after go-live
When this counts as working
You tick these off at delivery. If a test still fails after one free fix, you get your money back.
- 1When An employee asks how to request leave, then They get the answer with a link to the policy within 30 seconds
- 2When An employee asks something your documents don't cover, then A ticket is opened with the question within 1 minute
- 3When A question involves a document they can't access, then The answer leaves that document out, every time
Packages
| What you get | Basic€ 1.950incl. VAT | Standard€ 2.950incl. VAT | Premium€ 4.200incl. VAT |
|---|---|---|---|
| Delivery | 12 days | 16 days | 20 days |
| Revisions | 1 | 2 | 3 |
| Answers from your documents | |||
| In Teams or Slack | |||
| Opens a ticket when it can't answer | |||
| Sources | 1 | 3 | Unlimited |
| Monthly unanswered questions report | — |
Before you order
Where it runs
In your own Make or n8n account, connected to your tools
What you provide
API key, Hosting or cloud account, Make.com account
Costs after delivery
AI usage and your own Microsoft 365 or Slack plan, usually €30 to €100 per month
Maintenance plan Optional
€ 99/month incl. VAT
Monitoring, fixes when a tool changes, and small changes
2 changes per monthReply within 24 hours
Busyzero
Ready-made AI automations, built and maintained by the Busyzero team
This gig is sold and delivered by Busyzero itself, with the same price rules, guarantee and review system as every seller. It is ranked by the same search rules, is never Busyzero's choice and is never promoted.
- Response time
- New
- Orders completed
- 0
- On-time delivery
- New
- Member since
- 2026
Busyzero’s own automation team. We build complete AI automations that run by themselves in your own systems: a quote request, invoice, order or customer question comes in, AI reads it, and the work gets done in your tools. A person only steps in where it matters, such as approving payments or messages sent in your name. How we work: a short call and 10 to 30 real examples from you. We then design, build and test the automation on real cases before it goes live, watch the first week closely, and hand over a manual. Every month you get a report of what it handled and the time it saved. Everything runs in your own accounts (n8n, Make, Microsoft 365 or Google, your own AI key, EU region where possible), so you own it and nothing is locked in. We design and build with AI assistance (Claude); a person tests every solution and takes it live. Same rules as every seller on Busyzero: a fixed price, the working guarantee with one free fix, and an optional monthly maintenance plan.
Frequently asked questions
Who builds it?+
The Busyzero team. Max does the intake call, connects your tools with API keys you create, tests with your real examples and takes it live. The automation is designed and built with AI assistance (Claude), and a person checks every step before it touches your business.
Do I own it?+
Yes. It runs in your own accounts with your own keys, and you get the documentation. Nothing is locked in with Busyzero.
Reviews
No reviews yet
Busyzero is new here. Every order is covered by the Busyzero Guarantee: it works as promised, or your money back.
Confidentiality and data
- Data processing agreement included
- NDA free on request
- Your own NDA or DPA welcome: the seller reviews it before starting
- Works in your own accounts and tools
- Deletes your data after delivery
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