AI email support agent that answers customers in your tone
Customer emails are sorted, answered from your knowledge and escalated when needed.
Most customer emails ask the same twenty questions. Answering them takes hours a day, and the hard ones wait behind the easy ones. This agent reads every email, sorts it, and drafts an answer from your own knowledge (FAQ, policies, past answers) in your tone. From Standard it looks up order status in your shop or ERP, so "where is my order?" gets a real answer. You approve drafts at first; once you trust a type of question, it can answer those by itself. Anything sensitive, like complaints, refunds or angry customers, always goes to a person with a short summary. A weekly review shows what it answered and where it was unsure, so quality keeps improving.
Time saved
10 hours per week
150 emails × 4 minutes of reading and answering
Delivery
From 14 days
Works with
Ideal for
What you get
- Working automation in your own accounts
- Documentation
- Video walkthrough
- Run log, error alerts and a monthly report
- One week of close monitoring after go-live
When this counts as working
You tick these off at delivery. If a test still fails after one free fix, you get your money back.
- 1When A customer asks a question that's in your knowledge base, then A correct draft answer in your tone is ready within 5 minutes
- 2When An email arrives that isn't a customer question, like a newsletter, then It is labelled and set aside without a reply within 5 minutes
- 3When A customer is angry or asks for a refund, then It goes to a person with a short summary within 5 minutes, without an automatic reply
Packages
| What you get | Basic€ 2.450incl. VAT | Standard€ 3.450incl. VAT | Premium€ 4.850incl. VAT |
|---|---|---|---|
| Delivery | 14 days | 18 days | 22 days |
| Revisions | 1 | 2 | 3 |
| Questions sorted and labelled | |||
| Answers drafted from your knowledge | |||
| Order status looked up (shop or ERP) | — | ||
| Sends routine answers by itself | — | After approval period | After approval period |
| Escalation to a person with a summary | |||
| Languages | 1 | 2 | 5 |
| Weekly quality review report | — | — |
Before you order
Where it runs
In your own Make or n8n account, connected to your inbox or helpdesk
What you provide
Microsoft 365 account, Shop admin access, API key, Make.com account
Costs after delivery
Your own n8n or Make plan and AI usage, usually €40 to €150 per month
Maintenance plan Optional
€ 179/month incl. VAT
Monitoring, knowledge updates, quality reviews and fixes when a tool changes
2 changes per monthReply within 24 hours
Busyzero
Ready-made AI automations, built and maintained by the Busyzero team
This gig is sold and delivered by Busyzero itself, with the same price rules, guarantee and review system as every seller. It is ranked by the same search rules, is never Busyzero's choice and is never promoted.
- Response time
- New
- Orders completed
- 0
- On-time delivery
- New
- Member since
- 2026
Busyzero’s own automation team. We build complete AI automations that run by themselves in your own systems: a quote request, invoice, order or customer question comes in, AI reads it, and the work gets done in your tools. A person only steps in where it matters, such as approving payments or messages sent in your name. How we work: a short call and 10 to 30 real examples from you. We then design, build and test the automation on real cases before it goes live, watch the first week closely, and hand over a manual. Every month you get a report of what it handled and the time it saved. Everything runs in your own accounts (n8n, Make, Microsoft 365 or Google, your own AI key, EU region where possible), so you own it and nothing is locked in. We design and build with AI assistance (Claude); a person tests every solution and takes it live. Same rules as every seller on Busyzero: a fixed price, the working guarantee with one free fix, and an optional monthly maintenance plan.
Frequently asked questions
Will it make things up?+
It only answers from your knowledge and real order data. When it isn't sure, it hands over to a person instead of guessing.
Does it work with my helpdesk?+
Gmail, Outlook, Zendesk, Freshdesk and Help Scout. Others with an API on request.
Who builds it?+
The Busyzero team. Max does the intake call, connects your tools with API keys you create, tests with your real examples and takes it live. The automation is designed and built with AI assistance (Claude), and a person checks every step before it touches your business.
Do I own it?+
Yes. It runs in your own accounts with your own keys, and you get the documentation. Nothing is locked in with Busyzero.
Reviews
No reviews yet
Busyzero is new here. Every order is covered by the Busyzero Guarantee: it works as promised, or your money back.
Confidentiality and data
- Data processing agreement included
- NDA free on request
- Your own NDA or DPA welcome: the seller reviews it before starting
- Works in your own accounts and tools
- Deletes your data after delivery
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